Right Decision Service – Covid-19

Decision support tools and resources for Scotland’s
health and social care professionals.

Learn more


The Scottish Government and the Digital Health and Care Institute (DHI) are providing this fastrack onto the Right Decision Service platform in response to the Covid-19 pandemic. Whilst Covid-19 is the priority for this programme of work, all clinical, hospital and social care contexts are able to utilise this free service.

The Right Decision Service provides health and social care organisations with tools and resources to enable digital decision support services to created and delivered to healthcare professionals, quickly, easily and with little/no technical knowledge.

Examples of the kind of resources that can be created include:

  • Local guidelines, protocols and procedures.
  • Algorithms and data driven decision support.
  • Care and clinical pathways.
  • Electronic handbooks.
  • Directories and key contacts.
  • Educational and training resources.

Your resources are managed and shared by you to relevant staff members via both the web and mobile app – working online and offline during any emergency.

Key capabilities include:

  • Web and mobile delivery so that staff can access key resources anywhere, at any time.
  • Access resources using the mobile app even when there is no internet or data connection.
  • Targeted notifications to keep your staff up to date and well informed.
  • Integrated search engine for both web and mobile.
  • Puts you in charge of the management and distribution of your decision support resources.
  • Rich analytic data, allowing you to mesaure and improve your digital resources.

The Right Decision Service is built and powered using

Supported by

The Right Decision Service is delivered by...

The Right Decision Service - Covid-19 project is helped and supported by...

How it works?

You can be up and running, communicating key information to your staff with complete control over who sees what and when. As an example; St John’s hospital in Livingston were ready to upload content within 24 hours and were using the Right Decision Service to communicate Covid-19 response planning to staff members within just a few days.

The process is simple, quick and is supported by NHS Scotland’s clinical librarian’s to get you up and running with ease. There are three key steps in the process:

Upload Resources

Organise Resources

Publish Resources

It really is as easy as that...

All that you need to do is contact us to get started.


Covid-19 Response Planning

St John's Hospital used the Right Decision Service to manage and communicate Covid-19 response planning resources to staff members. Up and running in just a few days.

Covid-19 Guidance

NHS Lanarkshire are using the Right Decision Service to provide staff members with quick and easy access to national and local Covid-19 guidance.

Acute Covid-19 Tactical Group

NHS Greater Glasgow and Clyde are delivering key Covid-19 guideline resources covering Acute/All Inpatient Areas, NHSGGC Board Wide guidance and Primary Care.

SIGN Guidelines

The Right Decision Service is being used to mobilise SIGN 139 (Deteriorating patient) – including NEWS2 calculator and SIGN 157 (Delirium) with associated toolkit and bundle.

Paediatrics, Psychiatry and more...

NHS Greater Glasgow & Clyde have been using the Right Decision Service in a number of clinical areas including; paediatrics, psychiatry and psychology. Now expanding to include Covid-19.

Get started

Think you could make use of the Right Decision Service then get in contact. The service is offered free to all NHS organisation across Scotland. Click the button below to get in touch with us, all we ask is that you provide us with your name, project idea and any other relevant comments.

It's not just Covid-19 that we're supporting. The Right Decision Service is being used for; critical care, anaesthetics, therapeutics, paediatrics, psychiatry, obstetrics, gynaecology, formulary, dentistry, polypharmacy, dermatology and more...

Contact us

image courtesy of Louis Harbon Buchner, aged 14